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PECB Certified ISO/IEC 27035 Lead Incident Manager Sample Questions (Q66-Q71):
NEW QUESTION # 66
Scenario 5: Located in Istanbul. Turkey. Alura Hospital is a leading medical institution specializing in advanced eye surgery and vision care. Renowned for its modern facilities, cutting edge technology, and highly skilled staff, Alura Hospital is committed to delivering exceptional patient care. Additionally, Alura Hospital has implemented the ISO/IEC 27035 standards to enhance its information security incident management practices.
At Alura Hospital, the information security incident management plan is a critical component of safeguarding patient data and maintaining the integrity of its medical services This comprehensive plan includes instructions for handling vulnerabilities discovered during incident management According to this plan, when new vulnerabilities are discovered, Mehmet is appointed as the incident handler and is authorized to patch the vulnerabilities without assessing their potential impact on the current incident, prioritizing patient data security above all else Recognizing the importance of a structured approach to incident management. Alura Hospital has established four teams dedicated to various aspects of incident response The planning team focuses on implementing security processes and communicating with external organizations The monitoring team is responsible for security patches, upgrades, and security policy implementation The analysis team adjusts risk priorities and manages vulnerability reports, while the test and evaluation team organizes and performs incident response tests to ensure preparedness During an incident management training session, staff members at Alura Hospital were provided with clear roles and responsibilities. However, a technician expressed uncertainty about their role during a data integrity incident as the manager assigned them a role unrelated to their expertise. This decision was made to ensure that all staff members possess versatile skills and are prepared to handle various scenarios effectively.
Additionally. Alura Hospital realized it needed to communicate better with stakeholders during security incidents. The hospital discovered it was not adequately informing stakeholders and that relevant information must be provided using formats, language, and media that meet their needs. This would enable them to participate fully in the incident response process and stay informed about potential risks and mitigation strategies.
Also, the hospital has experienced frequent network performance issues affecting critical hospital systems and increased sophisticated cyber attacks designed to bypass traditional security measures. So, it has deployed an external firewall. This action is intended to strengthen the hospital s network security by helping detect threats that have already breached the perimeter defenses. The firewall's implementation is a part of the hospital's broader strategy to maintain a robust and secure IT infrastructure, which is crucial for protecting sensitive patient data and ensuring the reliability of critical hospital systems. Alura Hospital remains committed to integrating state-of-the-art technology solutions to uphold the highest patient care and data security standards.
During a training session on incident management at Alura Hospital, staff members are presented with various roles and responsibilities. One staff member, a technician, was unsure about their role during a data integrity incident. According to the training objectives, did the manager take the correct action to ensure the technician was prepared?
- A. Yes, roles and responsibilities should include rotational training to ensure all staff are versatile
- B. No, they should have provided the technician with specific role-playing exercises related to data integrity incidents
- C. No, roles and responsibilities should be assigned based on seniority to ensure that more experienced staff handle complex scenarios
Answer: A
Explanation:
Comprehensive and Detailed Explanation:
According to ISO/IEC 27035-2 and ISO/IEC 27002:2022 (A.6.3 - Information Security Awareness and Training), incident response training should aim to build both competence and adaptability. Cross-training and rotational exposure to different incident types prepare staff for a wide range of potential scenarios, enhancing organizational resilience.
Assigning roles not strictly based on current expertise fosters flexibility and supports development, particularly in incident response, where versatile response capabilities are critical.
Reference:
ISO/IEC 27035-2:2016, Clause 5.2.3: "Training should cover various incident scenarios and enable staff to take on different responsibilities as required." ISO/IEC 27002:2022, Control A.6.3: "Training should be ongoing and adaptive to emerging threats and varied incident types." Correct answer: A
NEW QUESTION # 67
During the 'detect and report' phase of incident management at TechFlow, the incident response team began collecting detailed threat intelligence and conducting vulnerability assessments related to these login attempts.
Additionally, the incident response team classified a series of unusual login attempts as a potential security incident and distributed initial reports to the incident coordinator. Is this approach correct?
- A. No, because information security incidents cannot yet be classified as information security incidents in this phase
- B. No, because collecting detailed information about threats and vulnerabilities should occur in later phases
- C. Yes, because classifying events as information security incidents is essential during this phase
Answer: C
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
The 'detect and report' phase, as defined in ISO/IEC 27035-1:2016 (Clause 6.2), includes the identification, classification, and initial reporting of information security events. If events meet certain thresholds-such as multiple failed login attempts from unknown IP addresses or matching threat indicators-they can and should be classified as potential incidents.
It is also appropriate to begin collecting supporting information during this phase. Gathering threat intelligence and performing basic vulnerability assessments help in confirming the scope and nature of the threat, allowing faster escalation and response.
Option B is incorrect because while deep forensic collection occurs later, preliminary data collection should begin during detection. Option C is incorrect as incident classification is explicitly allowed and encouraged in this phase.
Reference:
ISO/IEC 27035-1:2016, Clause 6.2.2: "Events should be assessed and classified to determine whether they qualify as information security incidents." Clause 6.2.3: "All relevant details should be collected to support early classification and reporting." Correct answer: A
NEW QUESTION # 68
Who should have access to training materials on information security incident management?
- A. Only internal interested parties
- B. Only personnel involved in technical roles
- C. All personnel, including new employees, third-party users, and contractors
Answer: C
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
ISO/IEC 27035 and ISO/IEC 27001 emphasize that information security awareness and training must extend to all personnel, not just those in technical roles. Clause 7.3.2 of ISO/IEC 27035-2 specifically states that
"training should be made available to all staff," including non-technical users, third-party service providers, contractors, and any personnel with access to organizational assets or systems.
The rationale is that every user is a potential entry point for cyber threats. Whether through phishing, social engineering, or misconfiguration, untrained staff can unintentionally compromise the organization's security posture. Therefore, organizations must ensure that everyone-especially new hires, contractors, and third- party partners-is trained on incident reporting procedures, security responsibilities, and escalation paths.
Reference Extracts:
ISO/IEC 27035-2:2016, Clause 7.3.2: "Training and awareness activities should be targeted at all users of the organization's systems and services." ISO/IEC 27001:2022, Control 6.3: "Ensure that personnel are aware of their information security responsibilities." Correct answer: C
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NEW QUESTION # 69
Why is it important to identify all impacted hosts during the eradication phase?
- A. To enhance overall security
- B. To facilitate recovery efforts
- C. To optimize hardware performance
Answer: B
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
During the eradication phase of the information security incident management process, identifying all impacted hosts is essential to ensure that every element affected by the incident is addressed before proceeding to recovery. According to ISO/IEC 27035-2:2016, Clause 6.4.5, the eradication phase involves removing malware, disabling unauthorized access, and remediating vulnerabilities that led to the incident.
Identifying all impacted hosts ensures:
Comprehensive removal of malicious artifacts
Prevention of reinfection or further propagation
A smooth and complete transition into the recovery phase
This directly supports recovery planning because it helps teams understand which systems need to be restored, rebuilt, or validated. Option B (optimizing hardware performance) is not a goal of incident management, and Option C (enhancing overall security) is a long-term objective but not the immediate goal of the eradication phase.
Reference:
ISO/IEC 27035-2:2016, Clause 6.4.5: "During eradication, it is important to identify all affected systems so that root causes and malicious components are removed prior to recovery." Correct answer: A
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NEW QUESTION # 70
What is the purpose of incident identification in the incident response process?
- A. To collect all data related to the incident, including information from affected systems, network logs, user accounts, and any other relevant sources
- B. To recognize incidents through various methods like intrusion detection systems and employee reports
- C. To conduct a preliminary assessment of the incident
Answer: B
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
Incident identification is the first operational step in the incident response process. It involves detecting unusual or suspicious activity and recognizing whether it constitutes an information security incident. ISO
/IEC 27035-1:2016 describes various sources of detection, such as:
Security monitoring tools (e.g., IDS/IPS)
User reports or helpdesk notifications
Automated alerts from applications or infrastructure
The goal at this stage is not to collect detailed forensic data or conduct deep analysis, but rather to determine whether the activity warrants classification as a potential incident and to escalate accordingly.
Reference:
ISO/IEC 27035-1:2016, Clause 6.2.1: "Incident identification involves recognizing the occurrence of an event that could be an information security incident." Correct answer: C
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NEW QUESTION # 71
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